POPI & Personal Information Notice

The Rezident respects your right to privacy and is committed to protecting the personal information submitted through our student application process.

Purpose Of Collecting Information

Personal information supplied on the application form is collected and used only for purposes related to processing, assessing, and evaluating accommodation applications.

This may include:

  • Identifying and communicating with the applicant and account holder or surety.
  • Assessing the application and applicant details.
  • Processing credit, affordability, banking, contract, payment, and administrative requirements where applicable.
  • Managing the application workflow, room allocation, and related accommodation administration.
  • Complying with legal, regulatory, audit, and operational requirements.

Secure Storage

Personal information is stored securely using the systems and processes used by The Rezident to manage applications and tenant records. Access to this information is limited to authorised personnel who need the information to perform their duties.

No Unauthorised Sharing

The Rezident does not sell personal information and does not share personal information with unrelated third parties for marketing or unrelated commercial purposes.

Information will only be shared where it is necessary for the application process, required by law, or needed by authorised service providers who assist with application, verification, contracting, payment, or accommodation administration processes.

Use Of Information

Personal information will only be used for the reason it was provided, namely to process and evaluate the application and to administer any resulting accommodation relationship.

Accuracy Of Information

Applicants and account holders are responsible for providing accurate and complete information. Incorrect information may delay or prevent an application from being processed.

Retention

Personal information may be retained for as long as reasonably required for application processing, record keeping, operational, legal, and audit purposes.

Your Rights

You may request access to, correction of, or deletion of your personal information where permitted by applicable law and subject to The Rezident's legal and operational retention obligations.





Loading...