Housing Rules & Policies

Maintenance

To be reported through the advised channels.

The following are deemed emergencies and will be attended to within 24 hours of the issue being logged:

All other maintenance issues will be dealt with during normal working hours and generally carry a 72-hour turnaround time.

A maximum of 2 visitors per tenant is permitted at any one time.
Only 1 overnight visitor is permitted per bedroom.
Overnight visitors are limited to a maximum of 2 stays per month.
Roommate permission is compulsory for all overnight guests.
Overnight visitors will be charged R300 per night.
No overnight visitors aged 25 years or older are permitted.
Parents, relatives, or family members are not permitted to sleep over in apartments.
The accommodation is strictly reserved for students only.
Visitors are not permitted on the premises between 02h00 and 07h00.
All visitors must sign in and sign out with security at the main gate.
Failure to sign out will result in a R500 fine per visitor for the account of the tenant being visited.
The tenant is fully responsible for their visitors' behaviour and any damage caused while on the premises, to be billed to the tenants account.
Any tenant wishing to have more than 2 visitors at a time must contact Michelle at least 24 hours in advance for approval.

All students must enter the premises via the pedestrian gate using the biometric access system.
Entry through the vehicular gate is permitted only when entering with a motor vehicle displaying a valid The Rezident parking disc.

This policy applies to staff, fellow student tenants, and all people on the premises.

Zero tolerance for:

All residents, staff, and visitors must treat one another with respect, regardless of race, religion, or gender.

Quarterly inspections will take place with prior notice.
No bar heaters are permitted on the premises. Confiscation and a R500 fine will apply.
Irons, hair straighteners, curling irons, and similar appliances must be unplugged when not in use. Failure to do so may result in a R500 fine.
No candles are permitted anywhere on the premises.
Tampering with fire and safety equipment is strictly prohibited.

The Rezident maintains a zero-tolerance policy regarding illegal drugs, including marijuana.
Alcohol abuse, intoxication, or disruptive behaviour will result in disciplinary action.

No glass items of any kind are permitted in or around the pool area.
This includes glass bottles, drinking glasses, containers, or any breakable glass items.
Non-compliance may result in immediate confiscation and disciplinary action.

No weapons of any kind are permitted on the premises.
This includes BB guns, pellet guns, airsoft guns, knives intended as weapons, or any similar items.

No washing, towels, bedding, or clothing may be hung over balcony railings.
Residents may use a small clothing horse or drying rack within the balcony area.

Jumping over walls, climbing fences, or climbing on any structures is extremely dangerous and strictly prohibited.
Any such behaviour may result in disciplinary action.